Project manager


Responsibilities & Duties

This position requires a professional, detail-oriented, and organized, individual that will be able to work individually with little to no direction; while at the same time taking assignments from multiple departments.

The Project Manager (PM) will work with multiple departments at Southern MD Kitchen, Bath, Floors, & Design, focusing mainly on the production and it will be the PM’s responsibility to ensure that the production of their jobs exceed the client’s expectations in every avenue and to help the estimating, design and sales department in preparing current and future projects to go into production the proper profit margins to ensure the stability and future of Southern MD Kitchen, Bath, Floors, & Design.

General Responsibilities

The PM is responsible for coordinating all activities related to the actual building and renovation of jobs sold by the sales department, assigned to them by the Director of Production. They are responsible for taking a job from inception to completion. The PM, with the help of the Lead Carpenter they assign to the project, coordinates all the labor, materials, and trade partners for the jobs assigned. A typical PM usually manages 40-75 projects per year. The responsibility includes maintaining customer satisfaction throughout the job. This is a salaried position with bonuses, with 24-hour emergency on-call availability required and 40-50-hour workweek standard, with longer weeks occasionally required based on workload.

Specific Duties

  1. Once a job has been sold, the PM will review and accept the binder from Sales/Design for Production with the Director of Production. He/she will then assist in helping set up the job, ready for construction after the pre-construction meeting. This will include writing up material lists for every item and reviewing purchase orders, negotiating prices with trade contractors as needed, writing up work orders, and inputting the schedule into BuilderTrend.
  2. Prior to the start of work, the PM will work together with all critical installers/trade contractors assigned to the project and debug the job, ensuring that all specifications and job conditions have been reviewed.
  3. Prior to the start of work, the PM will meet with the salesperson and customers in a pre-construction meeting where all details and potential problems will be ironed out and all outstanding decisions will be made by the customer with the Project Manager as needed.
  4. The PM is responsible for ensuring that communication between Southern MD Kitchen, Bath, Floors, & Design, the customer, and the Lead Carpenter that has been assigned are being maintained. Weekly communication with all involved is required to ensure smooth production. All transactions will be documented in Buildertrend.
  5. The PM will ensure that routine change orders are estimated, written up, and signed by the customer. When change orders involve more substantial work than is typically handled by him/herself, the PM will coordinate with the sales department on pricing and selling of change orders.
  6. The PM will update the schedule and percent complete at least bi-weekly. He/she will submit to the owner a monthly production WIP report including progress on each job, percentage of completion, and estimated total volume for each job, including estimated gross profit.
  7. The PM will work with sales/design as needed with pre-sale questions, including, but not limited to pricing questions, logistics, timing, and an occasional pre-sale site visit with a client/trade.
  8. Prior to the start of work, the PM goes over final plans and specifications to ensure that there are no problems in filing and obtaining building permits, and coordinates all necessary inspections during the job.
  9. Weekly meetings must be conducted, and constant communication kept between the PM and Director of Production. This will ensure all parties are prepared for the current and future tasks and any problems are averted/foreseen, so they can be ironed out before they escalate into fires.
  10. The PM is accountable for coordinating the billing process and the collection of progress payments from the customer on a timely basis with the Director of Production.
  11. The PM keeps a job cost folder and checks on whether actual costs are exceeding estimated costs in any area. He/she will inform the sales department and/or the Director of Production if any items need to be changed in the estimating process to avoid future discrepancies or slippage.
  12. Upon request for payment from trade contractors, the PM will verify completeness and acceptability of workmanship, then approve payments.
  13. The PM is responsible for assisting in recruiting, negotiating, and developing a working relationship with several trade contractors in every trade. This includes developing a unit cost for every standard task that will be shared with sales to assist in developing and maintaining a thorough, updated, and complete estimation system.
  14. The PM may maintain a workforce of Lead Installers to meet the needs of Southern MD Kitchen, Bath, Floors, & Design. This responsibility would include helping with the recruiting, hiring, and training of the labor force, and authority to fire as needed. Weekly meetings will be held with all Project Manager and Installers to keep them informed and discuss any problems with the current systems.
  15. The PM will help our Director of Production develop standardized products and systems and develop a relationship with suppliers and trade contractors in every category. This will be a strategic brand partnership and will include training and technical support, as well as pricing and delivery.
  16. The PM will be required to attend continuing education seminars and training. Some will be out of state and require air travel and overnight stays. All required training will be paid for by the Southern MD Kitchen, Bath, Floors, & Design.
  17. Any other duties as assigned by the Director of Production.
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